Refund and Withdrawal Policy
Digital Services
Services provided by CERTIFICATES IN AI are digital services delivered online
Right of Withdrawal (EU Consumers)
In accordance with EU consumer law, users have the right to withdraw within 14 days of purchase unless: Access to digital content has begun The user has expressly consented to immediate access The user acknowledged loss of the right of withdrawal These conditions are clearly presented at checkout.
Refund Processing
Approved refunds are processed through the original payment method.Access to digital content has begun The user has expressly consented to immediate access The user acknowledged loss of the right of withdrawal These conditions are clearly presented at checkout.
Refund Conditions
Refunds may be granted if: Technical issues prevent access and cannot be resolved The service was not delivered as described Refunds are not granted for: Completed or substantially accessed digital content Failure to complete the program Change of mind after content access
