Privacy Policy

Privacy Policy

Effective Date: 30 July 2026
Last Updated: 30 July 2026

Welcome to CERTIFICATES IN AI sp. z o.o. (“CEAI”, “we”, “our”, or “us”), a professional organization specializing in Artificial Intelligence education, certification, and professional credentialing.

At CEAI, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you visit our website, register for an account, enroll in our courses, participate in certification examinations, or use any of our services.

We process personal data lawfully, fairly, transparently, and securely in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), the UK GDPR, and other applicable data protection laws.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.


1. Data Controller

CERTIFICATES IN AI sp. z o.o. is the Data Controller responsible for processing your personal data.

Company Details

CERTIFICATES IN AI sp. z o.o.

Website: https://cerai.eu

Email: support@cerai.eu

For any privacy-related questions or requests regarding your personal data, please contact us using the email address above.


2. Scope of this Privacy Policy

This Privacy Policy applies whenever you:

  • Visit our website.

  • Create a CEAI account.

  • Register for courses or certification programs.

  • Sit for certification examinations.

  • Verify professional credentials.

  • Contact our support team.

  • Participate as a learner, trainer, partner, examiner, or organizational client.

  • Use any CEAI platform, products, or services.


3. Personal Data We Collect

Depending on how you interact with CEAI, we may collect the following categories of personal data.

Identification Information

  • Full name

  • Email address

  • Country of residence

  • Organization or employer (where applicable)

  • Professional information

Account and Learning Information

  • Username and login credentials

  • User profile

  • Course enrollments

  • Learning progress

  • Assessment participation

  • Examination records

  • Certification history

Certification Information

  • Examination results

  • Certification status

  • Credential verification records

To maintain the integrity of our certification programs, limited certification information may be made available through our credential verification system solely for the purpose of confirming the authenticity and validity of issued certificates.

Payment Information

When purchasing courses or certification services, billing information and transaction details may be collected.

CEAI does not store full payment card information.

Payments are securely processed by PCI DSS-compliant third-party payment providers such as Stripe.

Technical Information

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Session data

  • Website usage

  • System logs

Communications

  • Customer support requests

  • Emails

  • Feedback

  • Survey responses

  • Other communications with CEAI


4. How We Use Your Personal Data

We process personal data for the following purposes:

  • Delivering education and certification services.

  • Managing user accounts.

  • Processing registrations and enrollments.

  • Administering examinations.

  • Issuing certificates.

  • Verifying certifications.

  • Processing payments.

  • Maintaining financial records.

  • Providing customer support.

  • Protecting platform security.

  • Preventing fraud and abuse.

  • Improving our services.

  • Conducting analytics to improve user experience.

  • Sending service-related notifications.

  • Sending marketing communications where legally permitted or where consent has been obtained.

  • Complying with legal and regulatory obligations.

CEAI does not sell personal data to third parties.


5. Legal Basis for Processing

Depending on the circumstances, we process personal data under one or more of the following legal bases:

  • Performance of a Contract

  • Compliance with Legal Obligations

  • Legitimate Interests

  • Consent

Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

Marketing emails include an unsubscribe option.


6. Sharing of Personal Data

We may share personal data with trusted third parties where necessary, including:

  • Payment providers (such as Stripe)

  • Cloud hosting providers

  • IT infrastructure providers

  • Learning management systems

  • Examination systems

  • Credential verification services

  • Legal advisers

  • Accountants

  • Auditors

  • Regulatory authorities where legally required

All service providers are contractually required to protect personal data and process it in accordance with applicable data protection laws.


7. International Transfers

Some service providers may process personal data outside the European Economic Area (EEA) or the United Kingdom.

Where this occurs, CEAI ensures appropriate safeguards are in place, including:

  • European Commission Standard Contractual Clauses (SCCs)

  • Adequacy Decisions

  • Other legally approved transfer mechanisms


8. Data Retention

We retain personal data only for as long as necessary to fulfill legal, contractual, operational, and certification-related obligations.

Examples include:

  • User accounts: while the account remains active.

  • Financial records: as required by applicable accounting and tax laws.

  • Certification records: retained long-term to support credential verification and certificate validation.

When personal data is no longer required, it is securely deleted or anonymized.


9. Information Security

We implement appropriate technical and organizational security measures, including:

  • SSL/TLS encrypted communications

  • Secure cloud hosting

  • Access controls

  • Authentication mechanisms

  • Security monitoring

  • Internal security procedures

  • Regular software updates

Although we use industry-standard safeguards, no method of electronic storage or transmission is completely secure.

If a personal data breach occurs, CEAI will comply with all applicable notification requirements under GDPR and other relevant laws.


10. Automated Decision-Making

CEAI does not make decisions producing legal or similarly significant effects solely through automated processing.


11. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Access your personal data.

  • Correct inaccurate information.

  • Request deletion of your personal data.

  • Restrict processing.

  • Object to processing.

  • Request data portability.

  • Withdraw consent.

  • Lodge a complaint with a supervisory authority.

Residents of the European Union may lodge complaints with their local supervisory authority or with the President of the Personal Data Protection Office (UODO), Poland.

Requests may be submitted by email to:

support@cerai.eu


12. Children’s Privacy

CEAI’s services are generally intended for individuals who are legally able to enter into binding agreements.

Where CEAI offers educational programs designed for children or minors, personal data will be collected and processed only in accordance with applicable laws and, where required, with the consent of a parent or legal guardian.

If we become aware that personal data has been collected in violation of applicable law, we will promptly delete such information.


13. Cookies

We use cookies and similar technologies to:

  • Operate our website.

  • Improve user experience.

  • Analyze website traffic.

  • Enhance security.

  • Remember user preferences.

Where required by law, users can manage cookie preferences through our Cookie Consent Banner or browser settings.

For further information, please refer to our separate Cookie Policy.


14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.

The latest version will always be published on this page together with the updated Effective Date.

Continued use of our services after any changes constitutes acceptance of the revised Privacy Policy.


15. Third-Party Websites

Our website may contain links to third-party websites.

CEAI is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those websites before providing any personal information.


16. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.

CERTIFICATES IN AI sp. z o.o.

Website: https://cerai.eu

Email: support@cerai.eu